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| Автор: Ben Reason |
| Издательство: Ingram |
| Cтраниц: 1 |
| Формат: FB2.ZIP,FB3,EPUB,IOS.EPUB,TXT.ZIP,RTF.ZIP,A4.PDF,A |
| Размер: 0 |
| ISBN: 9781933820613 |
| Качество: excellent |
| Язык: |
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Описание:
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Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
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Пресс - релиз
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